Shipping & Delivery

At Preloved Pieces, we handle your order with the utmost care. Each item is packaged with love and attention, so unpacking your new purchase is a truly special experience. We ship our collection worldwide within two business days and insured via our trusted partner PostNL.

Shipping & Costs 

Your package is always sent insured and registered.

The Netherlands

Letterbox post €4.95 (e.g. Bag Spa products)

Parcel shipping:

• For orders up to €500 → €12.50
• For orders up to €1,500 → €18.95
• For orders up to €3,000 → €28.95
• For orders over €3000 → €38.95

Belgium & Germany

Parcel shipping:

• For orders up to €500 → €15.95
• For orders up to €1,500 → €22.95
• For orders up to €3,000 → €32.95
• For orders from € 3,000 → € 45.50

Europe (EU + non-EU, such as Switzerland, UK, Norway)

• For orders up to €1,500 → €29.95
• For orders up to €3,000 → €39.95
• For orders from € 3,000 → € 54.95
  

Worldwide

We ship worldwide. Please note that import duties, taxes, or other customs charges are not our responsibility and are always the responsibility of the customer.

• For orders up to €1,500 → €49.95
• For orders up to €3,000 → €69.95
• For orders from € 3,000 → € 89.95
  
  

Delivery time

We aim to ship your order within 2 business days. As soon as your package is on its way, you'll receive a Track & Trace code by email, allowing you to follow it all the way to your door. If it's an urgent order, please send us a WhatsApp message so we can discuss the options.

Discreet & Safe

Because we work with valuable designer pieces, we ship our packages in discreet outer packaging. This way, it won't be visible from the outside that it's a luxury item. Of course, the shipment is fully insured: should anything happen in transit, your investment is protected.

Pick up in the showroom

Would you prefer a personal pickup? You can also pick up your order free of charge at our showroom in Breda. This is by appointment only. Contact us to schedule a convenient time.

Gift Card & Digital Products

Our digital products, such as the Preloved Pieces E-Gift Card, are available immediately after purchase. You'll receive an email with the gift card or download link in your inbox within a few minutes.

If you haven't received anything after a few minutes, please check your spam or junk mail. If the email isn't there either, please feel free to send us a message; we're happy to help you get your gift as quickly as possible.

Do you have any specific delivery requests? Please let us know.